We hope you love your Dellato Home order. But if you change your mind, returns are easy!
Return Period: Return unwanted items within 30 days of delivery.
Conditions: • Items must be unused, in original packaging, and in resalable condition. • Please include your order number or proof of purchase.
How to Return:
- Email us at returns@dellatohome.com with your order number and the reason for return.
- We’ll provide instructions and a returns address.
- Return postage is at your cost, unless the item is faulty or incorrect.
Refunds: • Refunds will be processed to your original payment method within 7 working days of receiving your return. • We will notify you by email once your refund is processed. • Original delivery charges are not refunded unless your item was faulty.
Exclusions: Personalized or made-to-order items, as well as perishable or hygiene-sensitive items, cannot be returned unless faulty.
Faulty or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos so we can resolve it promptly.